If you’ve received a traffic challan for a violation you never committed, don’t panic. The traffic department now allows citizens to get an incorrect challan cancelled easily. Whether the error happened due to a mistaken number plate, camera glitch, or a system issue, you can file a complaint online or visit the traffic office to resolve it.
Why Wrong Challans Are Issued
With most traffic fines now generated online through cameras and ANPR (Automatic Number Plate Recognition) systems, errors occasionally occur. Sometimes, the camera misreads the number plate or the challan gets linked to another vehicle with a similar registration number. In other cases, system glitches or manual entry mistakes may result in a fine being issued to the wrong owner.
Earlier, many people ended up paying these fines without any fault just to avoid legal trouble. However, now there’s a straightforward way to dispute and cancel such wrong challans.
How to Check if the Challan Is Incorrect
Before filing a complaint, confirm that the challan has actually been issued in error.
You can verify this by visiting the official Parivahan website or the E-Challan Parivahan portal (https://echallan.parivahan.gov.in/).
- Enter your vehicle number or challan number.
- Review the challan details, including date, location, and photo evidence.
If the vehicle image doesn’t match yours or the location doesn’t correspond to where your vehicle was, the challan is clearly incorrect. This can happen when the system mistakenly associates your number with another car.
Step-by-Step Process to Cancel a Wrong Traffic Challan
You can cancel an incorrect traffic challan either online or by visiting the traffic police office.
1. Online Method (via Parivahan E-Challan Portal):
- Go to the official E-Challan Parivahan portal.
- Click on the “Complaint” or “Dispute Challan” option.
- Enter your challan number, vehicle number, and mobile number.
- Upload the required documents such as your RC, driving licence, and a photo of your vehicle.
- Write a short explanation describing why the challan is wrong.
Once submitted, the traffic department will verify your details and, if found valid, cancel the challan. You will be notified through SMS or email after resolution.
2. Offline Method (at the Traffic Police Office):
If you prefer an in-person approach, visit your nearest traffic police office with printed copies of your challan, RC, and ID proof.
Explain your case clearly and submit a written complaint with supporting evidence. After verification, the authorities usually cancel the challan and no fine is imposed.
Important Tips
- File your complaint as soon as possible to avoid late fees or legal action.
- Always keep a screenshot or acknowledgment of your complaint submission.
- If the challan remains pending, follow up regularly with the traffic office.
Conclusion
A wrongly issued traffic challan can happen to anyone, but now you don’t need to pay for someone else’s mistake. By using the E-Challan Parivahan portal or visiting your local traffic office, you can easily get such challans cancelled. Timely action, proper evidence, and accurate information can help you resolve the issue quickly without hassle.
